From your first hearing test to long-term hearing aid support, River City Hearing provides honest, personalized hearing care for adults and seniors across Central Illinois. As an independent, women-owned practice, we're not tied to any manufacturer — so every recommendation is built around you, not a sales quota.
Quick Answer:
River City Hearing offers six core services for patients across Peoria and Central Illinois: comprehensive hearing tests, custom hearing aid fitting, hearing aid repair, tinnitus management, earwax assessment and removal, and access to top hearing aid brands. Hearing tests and initial consultations are complimentary, no referral is needed, most insurance is accepted, and a 24/7 helpline means support is always a phone call away.
We provide complete hearing care under one roof — from diagnostic evaluation through long-term hearing aid support. Every service is built on the same foundation: honest results, plain-language explanations, and no pressure to make a decision before you're ready.
Thorough diagnostic evaluations using advanced audiometric equipment, performed in our Northwest Peoria office. We map your full hearing profile, then review the audiogram with you in plain language — explaining exactly what each result means for your daily life, your relationships, and your long-term cognitive health. Complimentary for all new patients. No referral needed.
Learn More FITTINGPersonalized hearing aid selection and fitting matched to your unique audiogram, lifestyle, and goals. We fit and program devices from Starkey, Signia, and TruHearing — three of the most trusted brands in the industry. Because we're independent, the recommendation is driven by your needs, not a manufacturer relationship.
Learn More REPAIRFast, reliable repair and maintenance for all major hearing aid brands — including devices you didn't buy from us. Quick turnaround so you're not stuck without your hearing aids longer than necessary. Routine maintenance services also available to extend the lifespan of your devices.
Learn More TREATMENTCompassionate evaluation and evidence-based treatment strategies for the ringing, buzzing, or humming that millions of people live with every day. We build a personalized management plan in partnership with you, because tinnitus is highly individual — and the right approach depends entirely on your specific situation.
Learn More PROCEDUREEarwax buildup is one of the most overlooked causes of muffled hearing — and one of the easiest to fix. We examine your ears (and your hearing aids, if you wear them) to determine whether earwax is affecting performance, then remove it safely using gentle, clinically appropriate techniques.
Learn More BRANDSWe fit, program, and stand behind three trusted hearing aid brands: Starkey, Signia, and TruHearing. As an independent practice, we have no quotas to hit and no manufacturer telling us which device to push — so we can compare options honestly and match the right technology to your hearing profile and budget.
Learn MoreNo referral needed. No cost. No pressure. Just an honest conversation about your hearing health and what — if anything — we can do to help.
Book Your Free Hearing TestFor most people, the answer starts with a comprehensive hearing test — even if you're not sure whether you have hearing loss. A diagnostic evaluation tells us exactly what's going on, and from there we can recommend the right next step. If you already wear hearing aids and something feels off, that usually points to a repair, refitting, or earwax assessment.
You're missing parts of conversations or asking people to repeat themselves → Start with a comprehensive hearing test
You wear hearing aids and they're not performing the way they used to → Schedule a hearing aid repair or refitting
You hear ringing, buzzing, or humming that won't go away → Book a tinnitus management consultation
Your hearing feels muffled or "underwater" → An earwax assessment is often the fastest answer
You're new to hearing aids and exploring options → Begin with a hearing test, then we'll walk through the brands that fit your needs
Still not sure? Call us at (309) 740-2880 — we'll help you figure out the right starting point in a five-minute phone conversation.
Every patient who walks through our door follows the same carefully considered process — one designed to make sure you feel heard, informed, and empowered before any recommendation is made.
You complete a brief intake questionnaire covering your hearing history, lifestyle, and concerns. Then we sit down for a real conversation — exploring the reason you're here, what you're experiencing, and what you're hoping to achieve. We listen before we evaluate.
A thorough, non-invasive audiometric evaluation using advanced diagnostic equipment. Results are captured in a detailed audiogram that becomes the foundation of every recommendation that follows. Complimentary for all new patients.
We walk through your results in plain language. If hearing loss is present, we explain its severity honestly — including the real-world implications for daily life, relationships, and long-term cognitive health. Many patients minimize their hearing loss; we gently but clearly address that tendency, because it's not in your best interest to do otherwise.
Based on the diagnostic results and your stated goals, we present appropriate options with full informed consent. No pressure. No manufacturer bias. You're equipped with everything you need to make your own decision.
If you choose to move forward with hearing aids, the fitting is personalized to your audiogram and lifestyle. Crucially, our support doesn't end at the fitting — we provide ongoing counseling and follow-through throughout the acclimation process, which is where most patients need guidance most.
Our relationship doesn't stop after the fitting. We provide ongoing maintenance, repair, follow-up care, and a 24/7 helpline — because the ultimate goal isn't a sale, it's a successful long-term hearing aid user who enjoys a measurably improved quality of life.
Your first visit takes about 60–75 minutes and is broken into three parts: a one-on-one conversation about your hearing history and what you're experiencing, a comprehensive hearing test using advanced diagnostic equipment, and a plain-language results review where we walk through your audiogram together. There's no pressure, no rushed sales pitch, and no commitment to anything beyond the evaluation itself.
You'll leave the appointment with a clear understanding of your hearing health, your options if any are needed, and the information required to make your own decision in your own time. Hearing tests and initial consultations are complimentary for all new patients.
We're not the biggest hearing care provider in Central Illinois. We're the one built around relationships, not transactions — and the difference shows up in every interaction.
We're not tied to any manufacturer, parent corporation, or sales quota. Our only agenda is what's right for your hearing — which is what makes our recommendations uniquely trustworthy.
Independent, women-owned, and rooted in Northwest Peoria. We're neighbors serving neighbors, and every patient is treated like part of the same Central Illinois community we call home.
We won't tell you what you want to hear — we'll tell you what you need to know. That includes explaining the real severity of your hearing loss, even when it's hard to hear, because fixing a problem starts with understanding it.
The fitting is the start, not the finish. Most patients need the most guidance during the acclimation process — and that's exactly where we focus our long-term support, including a 24/7 helpline for urgent issues.
You won't get hard-sold here. We give you the information, the options, and the time you need to decide for yourself.
Most large hearing aid chains are tied to a parent manufacturer or required to hit monthly sales quotas — which means the device you're shown isn't necessarily the one that fits your hearing profile best. Independent practices like River City Hearing carry multiple brands and have no obligation to push any single product. The result is a recommendation built around your audiogram, lifestyle, and budget rather than a corporate sales target.
Independence also tends to translate to longer appointment times, more thorough acclimation support, and a real relationship with the specialist who fit your devices — because we're not measured on how many patients we can move through the door each day.
Don't take our word for it. Here's what our patients say.
"If you begin to lose hearing, Ann is who you want to hear! She has great things to offer including customer service and care. 100% recommended."
— Janice W. · Google Review
"Ann is very knowledgeable and helpful. She had to unravel some issues I was having with my hearing aids I bought elsewhere and now I hear better than ever."
— Paula Black · Google Review
"Brittney and Anne are the best!! They are both so compassionate and caring. My dad has dementia and they were so patient and kind to him."
— Lori Boland · Google Review
Schedule your complimentary hearing test today. No referral. No pressure. Just an honest conversation about your hearing health and what — if anything — we can do to help.