That plugged-up feeling in your ear. Muffled voices. Your hearing aid whistling for no reason. It might be earwax — and we can help you find out.
River City Hearing does not perform earwax removal at our office. But we do something just as important: we check whether earwax might be the reason you're having trouble hearing or why your hearing aids aren't performing as expected.
During your visit, we look inside your ear canal to see if wax buildup could be affecting your hearing. If we find that wax is part of the problem, we'll let you know right away and help you get it addressed — whether that means a referral to a trusted local provider or guidance on what to do next.
Our goal is simple: Make sure earwax is not standing between you and better hearing. We will check, we will tell you what we find, and we will help you get the right solution.
Earwax, also called cerumen, is part of your body's built-in defense system. It traps dirt and helps protect the skin inside your ear canal. It usually works its way out on its own.
But sometimes, it does not. Wax can become dry, packed down, or pushed deeper into the canal. This is especially common for people who wear hearing aids, earbuds, or use cotton swabs too aggressively.
The American Academy of Otolaryngology–Head and Neck Surgery says impacted earwax can cause:
Important: A clogged ear could be wax. It could also be infection, fluid, eardrum trouble, or sudden hearing loss. The National Institute on Deafness and Other Communication Disorders warns that sudden hearing loss should be treated as a medical emergency.
| Symptom | What It May Feel Like | Why It Matters |
|---|---|---|
| Muffled hearing | People sound distant or unclear | Wax may be blocking sound from reaching the eardrum |
| Ear fullness | Like pressure, plugging, or water in the ear | A wax blockage can create a closed-off feeling |
| Ringing or buzzing | Tinnitus feels louder than usual | Earwax can sometimes make tinnitus more noticeable |
| Hearing aid feedback | Whistling, poor fit, or weak sound | Wax may block the hearing aid speaker or microphone |
| Ear discomfort | Mild soreness, itching, or irritation | Wax may be packed against sensitive canal skin |
Cleveland Clinic lists earwax blockage symptoms that may include earache, tinnitus, itchiness, odor, dizziness, cough, ear fullness, and partial hearing loss.
Cotton swabs feel like the obvious answer. They are not.
Most people are not removing wax. They are packing it deeper, like pushing snow to the end of a driveway.
The American Academy of Otolaryngology–Head and Neck Surgery warns against putting cotton swabs, hair pins, keys, toothpicks, or similar objects in the ear because they can injure the ear canal, puncture the eardrum, or damage hearing bones.
The same group also warns against ear candles, saying there is no evidence they remove impacted wax and that they can seriously harm the ear canal or eardrum.
The ear canal is small, curved, and sensitive. You do not need a "better tool." You need a better plan.
At River City Hearing, we do not perform earwax removal in-house. But we do check whether earwax might be affecting your hearing or hearing aid performance — and if it is, we will tell you and help you get it addressed.
We look inside your ear canals to check for wax buildup
We inspect hearing aids for wax blockages or performance issues
If wax is part of the problem, we help you get the right solution
Our goal: Make sure earwax is not standing between you and better hearing.
Hearing aids and earwax have a complicated relationship. Hearing aids sit in or near the ear canal. That means they can slow the natural movement of wax. Wax can also clog the small openings on a hearing aid, leading to weak sound, whistling, distortion, or a device that seems "broken" even when it is not.
The American Academy of Otolaryngology–Head and Neck Surgery specifically notes that impacted wax can change hearing aid function.
So, if your hearing aid suddenly sounds dull, weak, or squeaky, do not assume it needs replacement. It may need cleaning. Or your ear may.
River City Hearing offers both hearing aid repair and earwax removal, which makes it easier to check both sides of the problem in one place.
Some people use over-the-counter ear drops to soften wax. Cleveland Clinic notes that ear drops may help with earwax blockage, and some products are available over the counter. But "available" does not always mean "right for you."
The AAO-HNS guideline advises patients to ask a provider about home care because some ear or medical conditions can make certain options unsafe.
A quick appointment can often answer the question you have been guessing at for days.
River City Hearing is a local, independent, women-owned hearing care provider in Peoria, Illinois. Its listed services include hearing tests, hearing aid fitting, hearing aid repair, and tinnitus management.
You are not just looking for someone to remove wax. You are looking for someone who understands how earwax connects to hearing clarity, hearing aids, tinnitus, and everyday communication.
Because the real problem is not wax. The real problem is:
Earwax removal may be a small service. But when wax is the reason you are struggling, the relief can feel immediate.
We will look inside your ears, tell you what we find, and help you get the right solution.
If your ear feels plugged, your hearing sounds muffled, or your hearing aid is acting strange, do not dig, candle, or hope it goes away. Let River City Hearing take a look.