A hearing aid that stops working — even for a day — disrupts everything. Conversations get harder. Phone calls become guesswork. The TV gets louder. At River City Hearing in Peoria, IL, we repair and service all major hearing aid brands, whether you bought your device from us, from another clinic, from Costco, or online.
Most issues are fixable in-office the same day. For more involved repairs, we coordinate directly with the manufacturer and keep you informed throughout. Loaner devices are available when your hearing aid needs to ship out.
Quick Answer:
River City Hearing repairs hearing aids from all major brands — Phonak, Oticon, Signia, ReSound, Starkey, Widex, Unitron, and Costco Kirkland Signature — at our Peoria, IL location. Most issues are fixed in-office the same day. Complex repairs ship to the manufacturer, with loaner devices available so you're never without hearing.
The most common complaint — and often the easiest to fix. Blocked wax filters, clogged receivers, and dead batteries account for the majority of "my hearing aid stopped working" service visits.
Persistent whistling usually points to a fit issue, receiver damage, or a programming setting that needs adjustment.
Often caused by moisture damage, debris in the microphone ports, or a component failure that requires a deeper diagnostic.
Streaming problems can stem from the hearing aid itself, the firmware, or the connection to your phone. We troubleshoot all three.
Rechargeable hearing aids sometimes need a battery replacement after 3–5 years. Disposable battery devices may need contact cleaning or a new battery door.
Physical damage to the device shell, custom mold, or thin-tube components is common with daily wear — and almost always repairable.
We service hearing aids from all the major manufacturers, including:
Phonak
Lumity, Audéo, Sky, Bolero, Naída
Oticon
Real, Intent, More, Opn, Xceed
Signia
IX series, Pure, Silk, Insio, Motion
ReSound
Nexia, OMNIA, ONE, LiNX
Starkey
Genesis AI, Edge AI, Evolv AI, Livio
Widex
Moment, Magnify, Evoke
Unitron
Vivante, Blu, Discover
Costco Kirkland Signature
KS9, KS10, KS11
If you don't see your brand listed, call us — we likely service it. Manufacturer warranty status can also be checked from your device's serial number.
Bring your hearing aid in (no appointment required for a quick check). We inspect the device, run a diagnostic listening check, and identify the issue.
The majority of issues — wax filter changes, dome replacements, microphone cleaning, receiver swaps, tubing replacement — we handle on the spot, often in under 30 minutes.
For internal electronic failures still under warranty, we package and ship your device directly to the manufacturer, coordinate the repair quote, and re-fit the device when it returns.
If your device needs to leave the office, ask about a loaner so you're not without hearing while you wait.
Daily care meaningfully extends hearing aid life. Five quick habits to practice:
Wipe down the device each evening with a soft, dry cloth.
Open the battery door overnight on non-rechargeable models to release moisture.
Change wax filters every 4–8 weeks, or sooner if sound becomes muffled.
Use a dry-aid kit or dehumidifier if you live in a humid environment or sweat heavily.
Keep hearing aids away from hairspray, lotions, and steam — the most common moisture-damage causes.
The American Speech-Language-Hearing Association maintains a helpful hearing aid care reference.
Most hearing aids are designed for a 5–7 year service life.
We give you a straight answer either way. If repair is the better economic choice, we'll tell you. If it's time for replacement, we'll walk you through the upgrade path.
You don't need an appointment for a quick diagnostic visit. For a full service or a brand we haven't seen before, calling ahead lets us pull the right parts.
8603 N University St, Peoria, IL 61615
Contact River City Hearing today to get your hearing aid working again — by phone, online form, or in person.