Legal

Terms of Service

Effective Date: May 29, 2026

These Terms of Service ("Terms") govern your use of the website, services, communications, and text messaging program operated by River City Hearing, LLC ("River City Hearing," "we," "us," or "our") through rivercityhearing.com. By accessing our website, using our services, submitting a form, or opting in to communications, you agree to these Terms.

Contact Information

River City Hearing, LLC

Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the site or the rights of others. You may not misuse the website, attempt unauthorized access, introduce malicious code, scrape protected content in violation of law, or use the site in a way that could damage River City Hearing or other users.

Information on this website is provided for general informational purposes and does not replace medical advice, diagnosis, or treatment from a qualified provider. Use of the website does not by itself create a provider-patient relationship.

Appointments & Communications

Submitting a contact form, appointment request, or inquiry does not guarantee an appointment or service availability. River City Hearing may contact you by phone, email, or text message to respond to your request, confirm appointments, provide service-related notices, or communicate about services, subject to applicable law and your communication preferences.

SMS Messaging Terms

By providing your mobile number and opting in, you consent to receive text messages from River City Hearing at (309) 740-4432 related to appointment reminders, scheduling, office updates, customer care, and, where you separately consent, marketing or promotional messages. Consent must be prior, informed, unambiguous, and tied to the specific sender and message subject.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You can opt out at any time by replying STOP to any message. You can request help by replying HELP or by calling (309) 740-2880.

By opting in to receive SMS messages from River City Hearing, you represent and warrant that you are the owner or authorized user of the mobile number provided and that you are at least 18 years old. River City Hearing may rely on that representation for purposes of administering its messaging program.

Consent to receive text messages is not a condition of purchase or treatment. Your consent applies only to the River City Hearing messaging program for which you opted in and does not authorize messages from other programs, affiliates, or third parties.

Privacy

Your use of the website and communications is also subject to River City Hearing's Privacy Policy and, where applicable, River City Hearing's HIPAA Notice of Privacy Practices.

Intellectual Property

All website content, including text, graphics, logos, layout, and other materials on the site, is owned by River City Hearing or used with permission and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, publish, or create derivative works from website content except as allowed by law or with prior written permission.

Third-Party Services & Links

This website may contain links to third-party websites, tools, maps, forms, portals, or services for your convenience. River City Hearing does not control and is not responsible for the availability, content, terms, or privacy practices of third-party sites or services.

Disclaimer of Warranties

The website and its content are provided on an "as is" and "as available" basis to the fullest extent permitted by law. River City Hearing does not guarantee that the website will be uninterrupted, error free, secure, or free of harmful components, or that all website content will always be complete, current, or suitable for your particular situation.

Limitation of Liability

To the fullest extent permitted by law, River City Hearing will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, communications, or messaging program. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Changes to These Terms

River City Hearing may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the website or communications after updated Terms are posted constitutes acceptance of the revised Terms.

Contact

Questions about these Terms may be directed to:

River City Hearing, LLC

Last updated: May 29, 2026